A Facebook Messenger Bot is a small piece of software specifically designed to utilize AI (Artificial Intelligent) to chat with other users. In simple terms, a bot is a computer program that can execute automatic tasks in chat. These bots understand how they're being asked and can formulate a human-like reply. Since the inception of Facebook, these chat bots have greatly contributed to the traffic on Facebook and the volume of information churned out by all users. However, because these bots have the potential to take over the conversion process, this is something that Facebook has been working on for quite some time.
The main goal of the Facebook Messenger Bot was to provide a way for Facebook users to interact with their Facebook friends. Unlike most of the other Facebook applications, it tries to stay away from spam. Because it's essentially just another form of conversational AI, it poses no threat of spamming or unwanted advertisements. For this reason, many have welcomed Facebook Messenger Bot and see it as a positive step forward in the fight against spam. Bots also work well with group conversations, helping the community and group leaders encourage conversations and get everyone involved.
While the Facebook Messenger Bot might not be able to solve every single problem related to Facebook marketing, it still has a lot to offer in the areas of assisting and encouraging customers. With over a billion users worldwide, Facebook is a very large platform for advertising. And if you can help a customer find out more about your brand or product, you've got a lot of leverage when it comes to increasing sales. The only problem with this is not many customers know about these bot programs and how to use them to their advantage.
Bot solutions like Facebook Messenger Bot are a perfect way to provide value to Facebook's millions of users. Bots are usually set up as Facebook chatrollers which prompt the user to join a group or conversation. When a user logs into Facebook, all the chatrollers will appear in the newsfeeds and they'll automatically join a group based on the keyword or subject that was used when they were initially logged in. Bot users can easily search for information based on their searches or tags. This helps provide real-time information about what others are saying about certain products and services. In effect, it provides Facebook customers with more personalized customer service.
The Facebook Messenger Bot is only one of the many exciting new chatbot technologies being developed by Facebook and Botanic. They're working to give customers and businesses alike even more opportunities to engage with one another in virtual and real-time. Chatfuel is one such bot that allows you to find interesting conversations taking place in your area right now. Chatfuel also helps you track conversations going on in your specific Facebook niche to better serve you and other customers.
For example, let's say that you're shopping in New York. You type in "best buys in New York" into the search box on Messenger and the first thing that comes up is an aisle full of discount gift cards. You could easily click on the "buy now" button but if you don't have a friend that lives in New York and you want to send this message to them, then you would have to go to the chat option and choose "verse". Since most people on Facebook have their own names and profiles, you would have to find a Messenger user with whom you are comfortable sending messages and have them accept your request to send a message to another person.
This means that Facebook made a mistake when they allowed the "buy now" button on chatboards and now they need to fix this. Currently, the chatbot you can use to send messages won't have a "leave me alone" chat button. Facebook is looking for ways to give users more control is always a good thing. They have recently added a feature to Chat Bots that lets you dictate what text you want to appear as a "welcoming message", "last message", or even "unfriend" when other people request that you remove yourself from their social network. Since this was already in the works, I wouldn't be surprised if the upcoming major update to Chat Bots includes the ability to specify when you want to remove yourself from a conversation.
Since Facebook is focusing more on personalization and user experience than it is on profit, it is kind of strange that they would add a bot as part of their service that allows you to customize your profile with little to no effort. Facebook Messenger Bots may be great as they are but it will be interesting to see if they ever offer anything that competes with the already excellent Skype, Google+ Business, and Group chat tools. At least one bot developer is working on integrating the Facebook Messenger Bot with other chat bot tools so that you can have a full chat experience even when off Facebook. The future may bring many new features to Facebook Messenger Bot and I would keep an eye out for any news regarding the integration of Facebook Bot with Chat Bot.